1. Introduction
iBankData (“we”, “our”, “us”) operates the iBankData platform, APIs, dashboard, and related services available through ibankdata.com and api.ibankdata.com.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
2. Data Controller
iBankData
Owner contact email:
[email protected]
3. Information We Collect
Account Information
- Name
- Email address
- Company name
- Encrypted password
- Account and subscription details
API Usage Data
- API request logs
- Endpoint accessed
- Request timestamps
- Response status codes
- Response times
- IP address
- API key prefix
- Quota and rate-limit usage
Payment and Subscription Information
Payments are processed securely through Stripe. We may store Stripe customer IDs, subscription IDs, plan details, billing status, and renewal dates. We do not store full credit card details on our servers.
4. How We Use Your Information
We use collected information to:
- Provide and operate the iBankData API service
- Authenticate users and manage dashboard access
- Create and manage API keys
- Track API usage, quotas, and rate limits
- Process subscriptions and billing
- Send transactional emails
- Detect abuse, fraud, or unauthorized access
- Improve service reliability and performance
- Comply with legal obligations
5. API Request Logging
For security, analytics, billing, and operational purposes, iBankData stores API request metadata such as endpoint paths, timestamps, response codes, latency, IP addresses, and API key prefixes.
Sensitive credentials such as full API keys are masked before storage.
6. Billing and Subscription Emails
We may send emails related to account verification, password resets, subscription confirmations, upcoming bills, billing failures, quota alerts, and service notices.
7. Third-Party Services
We may use trusted third-party providers including:
- Stripe for payments and subscriptions
- Amazon SES for email delivery
- Cloudflare for security, caching, and analytics
- Hosting and infrastructure providers
These providers process information on our behalf according to their own privacy and security practices.
8. Data Retention
We retain personal data only for as long as necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and preserve audit records.
9. Data Security
We use reasonable technical and organizational safeguards, including HTTPS, secure password hashing, access controls, API authentication, monitoring, and credential masking.
However, no internet-based system can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on your location, you may have the right to access, correct, delete, restrict, object to processing, withdraw consent, or request a copy of your personal data.
To exercise your rights, contact us at [email protected].
11. International Data Transfers
Your information may be processed in countries outside your location where our infrastructure or service providers operate. We take reasonable steps to ensure appropriate safeguards are used.
12. Children’s Privacy
iBankData is not intended for users under 18. We do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
14. Contact Us
Questions about this Privacy Policy can be sent to: [email protected]